To ensure the highest quality service of your laser alignment tools, our Service Center recently underwent an in-depth factory evaluation audit which included extensive hands-on factory training for our service technicians. This also covered the EDDYTHERM® bearing heaters and the use of our new test and service diagnostics computer system with all our alignment systems.
The audit and training were conducted by Mr. Gerhard Kugler, Department Manager of Production and Service for Prueftechnik Alignment Systems, an ISO 9001 certified company, in collaboration with Jens Heilemann, Service Manager for LUDECA.
LUDECA is the only authorized repair and service facility for Pruftechnik AG products in the United States. Please note that any attempt to service any components by unauthorized entities will render all warranty coverage void.
Our service facility includes a NUPIC (Nuclear Procurement Issues Committee) approved calibration laboratory with NIST (National Institute of Science & Technology) certified calibration equipment and ESD (electrostatic discharge) protected facilities.
For more information, please contact our service department.
LUDECA News by Ana Maria Delgado, CRL