Some of the best engineers start out as technicians, operators, and mechanics. The reasons should be obvious but are not always understood. These individuals know how to install, operate and maintain equipment. A good manager, engineer, or Condition Monitoring (CM) Analyst should always seek the advice of equipment operators and maintenance employees. The value obtained from a simple conversation can be enormous. They can help with critical things that may otherwise have gone overlooked. This can help improve the design, installation, operation, or maintenance of equipment. The information they are capable of providing but isn’t being exploited may explain why routine reliability problems continue to occur. Never overlook the wealth of information that may be sitting next to you at lunch or working next to you each day!